Terms & Conditions
TERMS OF TRADE
For non-account customers
Payment
If you do not have an approved trading account with us, you will be required to pay for your order during the checkout process. Payment can be made by credit card using our secure EWay Payment facility, or by PayPal. Please choose carfully we do not refund if you change your mind. We will not pay freight back to school and Office Supplies.
Timing for processing of order
We aim to ship in-stock products within 2 -3 working days of your order, for all out of stock products that we must order from our suppliers, we will try and ship out within 7-10 working days of when your order is placed. We aim to fill your order as quickly as possible, we will do our best to keep you informed of likely time frame for your order via our online tracking email system.
Stock
Please do not assume that we have every product you see on our website is in stock and ready for immediate dispatch at the time you order. We are not the manufacturer or the publisher, we are a re seller on behalf of these companies. Our website does not reflect true stock levels in our retail store. If you require definite stock levels please contact us via email or phone and we can assist. Please note ordering express post will not get the order to you quicker if we do not have the stock on-hand.
Pricing Policy
Our online pricing for products may differ from our in-store pricing.
For approved business account customers (for full Terms and Conditions please refer to the full terms and conditions provided by us, available upon request)
Payment
The Customer must pay for purchases within 30 days of each end-of-month Statement being issued.
If the Customer does not pay immediately, the Supplier may:
If the Customer does not pay immediately, the Supplier may:
- Refuse to supply more goods or services (whether or not the Customer has already ordered them);
- Cancel the Customer's account with the Supplier; and/or
- Enter any premises upon which the goods are stored and remove the goods. The Customer indemnifies the Supplier against all costs, charges or expenses incurred by the Supplier in doing this.
- Cancel the Customer's account with the Supplier; and/or
- Enter any premises upon which the goods are stored and remove the goods. The Customer indemnifies the Supplier against all costs, charges or expenses incurred by the Supplier in doing this.
Retention
Ownership of goods supplied only passes to the Customer when the Customer pays to the Supplier the price of those goods and all other goods supplied by the Supplier to the Customer.
The Supplier may require the Customer to store the goods so that they are clearly identifiable as the property of the Supplier.
Ownership of goods supplied only passes to the Customer when the Customer pays to the Supplier the price of those goods and all other goods supplied by the Supplier to the Customer.
The Supplier may require the Customer to store the goods so that they are clearly identifiable as the property of the Supplier.
Risk
Risk in goods supplied passes from the Supplier to the Customer on delivery. Any loss or damage to the goods after that time is the Customer's responsibility.
Risk in goods supplied passes from the Supplier to the Customer on delivery. Any loss or damage to the goods after that time is the Customer's responsibility.
Dishonoured Cheques
The Customer must pay the Supplier's bank charges (plus a $5.00 administration charge) in regards to any 'Present Again' or 'Refer to Drawer' cheques issued by the Customer.
The Customer must pay the Supplier's bank charges (plus a $5.00 administration charge) in regards to any 'Present Again' or 'Refer to Drawer' cheques issued by the Customer.
Cost of Collection Indemnity
The Customer is to pay all costs incurred by the Supplier in collecting any overdue amounts owed by the Customer to the Supplier. These costs may include collection agent and/or solicitors fees.
The Customer is to pay all costs incurred by the Supplier in collecting any overdue amounts owed by the Customer to the Supplier. These costs may include collection agent and/or solicitors fees.
For approved reseller customers (for full Terms and Conditions please refer to the full terms and conditions provided by us, available upon request)
Payment
The Customer must pay for purchases within 7 days of each end-of-month Statement being issued.
If the Customer does not pay immediately, the Supplier may:
The Customer must pay for purchases within 7 days of each end-of-month Statement being issued.
If the Customer does not pay immediately, the Supplier may:
- Refuse to supply more goods or services (whether or not the Customer has already ordered them);
- Cancel the Customer's account with the Supplier; and/or
- Enter any premises upon which the goods are stored and remove the goods. The Customer indemnifies the Supplier against all costs, charges or expenses incurred by the Supplier in doing this.
- Cancel the Customer's account with the Supplier; and/or
- Enter any premises upon which the goods are stored and remove the goods. The Customer indemnifies the Supplier against all costs, charges or expenses incurred by the Supplier in doing this.
Retention
Ownership of goods supplied only passes to the Customer when the Customer pays to the Supplier the price of those goods and all other goods supplied by the Supplier to the Customer.
The Supplier may require the Customer to store the goods so that they are clearly identifiable as the property of the Supplier.
Ownership of goods supplied only passes to the Customer when the Customer pays to the Supplier the price of those goods and all other goods supplied by the Supplier to the Customer.
The Supplier may require the Customer to store the goods so that they are clearly identifiable as the property of the Supplier.
Risk
Risk in goods supplied passes from the Supplier to the Customer on delivery. Any loss or damage to the goods after that time is the Customer's responsibility.
Risk in goods supplied passes from the Supplier to the Customer on delivery. Any loss or damage to the goods after that time is the Customer's responsibility.
Dishonoured Cheques
The Customer must pay the Supplier's bank charges (plus a $5.00 administration charge) in regards to any 'Present Again' or 'Refer to Drawer' cheques issued by the Customer.
The Customer must pay the Supplier's bank charges (plus a $5.00 administration charge) in regards to any 'Present Again' or 'Refer to Drawer' cheques issued by the Customer.
Cost of Collection Indemnity
The Customer is to pay all costs incurred by the Supplier in collecting any overdue amounts owed by the Customer to the Supplier. These costs may include collection agent and/or solicitors fees.
The Customer is to pay all costs incurred by the Supplier in collecting any overdue amounts owed by the Customer to the Supplier. These costs may include collection agent and/or solicitors fees.
