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Terms & Conditions

TERMS OF TRADE
 
For non-account customers
 
Payment
If you do not have an approved trading account with us, you will be required to pay for your order during the checkout process.  Payment can be made by credit card using our secure EWay Payment facility, or by PayPal.
 
 
Timing for processing of orders
We aim to ship in-stock products within 2 working days of your order and payment being received (sooner if possible).  For out of stock products, we aim to inform you of delays within 2 working days of your order and payment being received.
 
 
Stock
With over 15,000 products listed on our site, please do not assume that we have every product you see in stock at the time you order.  For items not in stock, we aim to fill your order as quickly as possible, and to keep you informed of likely time frame for dispatch through our online order tracking.

Pricing Policy
Our online pricing for products may differ from our in-store pricing.
 
 
For approved business account customers (for full Terms and Conditions please refer to the full terms and conditions provided by us, available upon request)
 
Payment
The Customer must pay for purchases within 30 days of each end-of-month Statement being issued.
If the Customer does not pay immediately, the Supplier may:
- Refuse to supply more goods or services (whether or not the Customer has already ordered them);
- Cancel the Customer's account with the Supplier; and/or
- Enter any premises upon which the goods are stored and remove the goods. The Customer indemnifies the Supplier against all costs, charges or expenses incurred by the Supplier in doing this.

Retention
Ownership of goods supplied only passes to the Customer when the Customer pays to the Supplier the price of those goods and all other goods supplied by the Supplier to the Customer.
The Supplier may require the Customer to store the goods so that they are clearly identifiable as the property of the Supplier.

Risk
Risk in goods supplied passes from the Supplier to the Customer on delivery. Any loss or damage to the goods after that time is the Customer's responsibility.

Dishonoured Cheques
The Customer must pay the Supplier's bank charges (plus a $5.00 administration charge) in regards to any 'Present Again' or 'Refer to Drawer' cheques issued by the Customer.

Cost of Collection Indemnity
The Customer is to pay all costs incurred by the Supplier in collecting any overdue amounts owed by the Customer to the Supplier. These costs may include collection agent and/or solicitors fees.
 
 
 
 
For approved reseller customers (for full Terms and Conditions please refer to the full terms and conditions provided by us, available upon request)
 
Payment
The Customer must pay for purchases within 7 days of each end-of-month Statement being issued.
If the Customer does not pay immediately, the Supplier may:
- Refuse to supply more goods or services (whether or not the Customer has already ordered them);
- Cancel the Customer's account with the Supplier; and/or
- Enter any premises upon which the goods are stored and remove the goods. The Customer indemnifies the Supplier against all costs, charges or expenses incurred by the Supplier in doing this.

Retention
Ownership of goods supplied only passes to the Customer when the Customer pays to the Supplier the price of those goods and all other goods supplied by the Supplier to the Customer.
The Supplier may require the Customer to store the goods so that they are clearly identifiable as the property of the Supplier.

Risk
Risk in goods supplied passes from the Supplier to the Customer on delivery. Any loss or damage to the goods after that time is the Customer's responsibility.

Dishonoured Cheques
The Customer must pay the Supplier's bank charges (plus a $5.00 administration charge) in regards to any 'Present Again' or 'Refer to Drawer' cheques issued by the Customer.

Cost of Collection Indemnity
The Customer is to pay all costs incurred by the Supplier in collecting any overdue amounts owed by the Customer to the Supplier. These costs may include collection agent and/or solicitors fees.

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